Difference between revisions of "Are people worried about privacy and security issues when using mobile devices?"
(New page: Although mobile providers keep on saying that they'll try very hard to keep customers' privacy and data security, people still con't trust them 100%. According to IT Facts, 66% of cellpho...) |
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Anxiety about sharing personal data is the biggest barrier to consumer acceptance of mobile banking and commerce (66%), according to Harris Interactive. Additional barriers to adoption: more exposure to fraud and financial scams (63% expressed concern); worry about losing a device containing valuable information (61%); concern about costs (58%); usability (43%), reliability (37%), and speed of wireless network (23%). | Anxiety about sharing personal data is the biggest barrier to consumer acceptance of mobile banking and commerce (66%), according to Harris Interactive. Additional barriers to adoption: more exposure to fraud and financial scams (63% expressed concern); worry about losing a device containing valuable information (61%); concern about costs (58%); usability (43%), reliability (37%), and speed of wireless network (23%). | ||
<b>Source:</b> http://www.itfacts.biz/66-of-cellphone-users-worry-about-sharing-personal-data/10210<br><br | <b>Source:</b> http://www.itfacts.biz/66-of-cellphone-users-worry-about-sharing-personal-data/10210<br><br> | ||
Mobile shopping and mobile bank are two examples, with them, we can see people's trust on mobile devices. | Mobile shopping and mobile bank are two examples, with them, we can see people's trust on mobile devices. | ||
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Almost 25% of cellulars phone users with mobile internet access now use their devices to buy goods and services online, near 20% saying they would like to someday use cell phones as a “mobile wallet,” according to Harris Interactive. Smartphone or iPhone users are more likely to “occasionally” use their device to make purchases - 25% said so, compared with 17% of mobile or cellular phone users. 77% of mobile users have “never” made a purchase with their device, compared with 65% of those with smartphones or iPhones. | Almost 25% of cellulars phone users with mobile internet access now use their devices to buy goods and services online, near 20% saying they would like to someday use cell phones as a “mobile wallet,” according to Harris Interactive. Smartphone or iPhone users are more likely to “occasionally” use their device to make purchases - 25% said so, compared with 17% of mobile or cellular phone users. 77% of mobile users have “never” made a purchase with their device, compared with 65% of those with smartphones or iPhones. | ||
<b>Source:</b> http://www.harrisinteractive.com/news/allnewsbydate.asp?NewsID=1287<br><br | <b>Source:</b> http://www.harrisinteractive.com/news/allnewsbydate.asp?NewsID=1287<br><br | ||
16% of mobile phone owners use mobile bankingSome 16% of mobile phone subscribers already use mobile banking services, and 60% of them use the services at least once a week, the study found, according to Harris Interactive study. Consumers not currently banking or buying on-the-go expressed interest in having such applications on their mobile phones: checking bank account balances/transfer funds (35% selected this app); receiving text message alerts from financial institutions (33%); shopping (16%); making wire transfers and stock-trading (9% each) | 16% of mobile phone owners use mobile bankingSome 16% of mobile phone subscribers already use mobile banking services, and 60% of them use the services at least once a week, the study found, according to Harris Interactive study. Consumers not currently banking or buying on-the-go expressed interest in having such applications on their mobile phones: checking bank account balances/transfer funds (35% selected this app); receiving text message alerts from financial institutions (33%); shopping (16%); making wire transfers and stock-trading (9% each) |
Revision as of 22:42, 25 April 2008
Although mobile providers keep on saying that they'll try very hard to keep customers' privacy and data security, people still con't trust them 100%. According to IT Facts, 66% of cellphone users worry about sharing personal data.
Anxiety about sharing personal data is the biggest barrier to consumer acceptance of mobile banking and commerce (66%), according to Harris Interactive. Additional barriers to adoption: more exposure to fraud and financial scams (63% expressed concern); worry about losing a device containing valuable information (61%); concern about costs (58%); usability (43%), reliability (37%), and speed of wireless network (23%).
Source: http://www.itfacts.biz/66-of-cellphone-users-worry-about-sharing-personal-data/10210
Mobile shopping and mobile bank are two examples, with them, we can see people's trust on mobile devices.
Almost 25% of cellulars phone users with mobile internet access now use their devices to buy goods and services online, near 20% saying they would like to someday use cell phones as a “mobile wallet,” according to Harris Interactive. Smartphone or iPhone users are more likely to “occasionally” use their device to make purchases - 25% said so, compared with 17% of mobile or cellular phone users. 77% of mobile users have “never” made a purchase with their device, compared with 65% of those with smartphones or iPhones.
Source: http://www.harrisinteractive.com/news/allnewsbydate.asp?NewsID=1287
<br
16% of mobile phone owners use mobile bankingSome 16% of mobile phone subscribers already use mobile banking services, and 60% of them use the services at least once a week, the study found, according to Harris Interactive study. Consumers not currently banking or buying on-the-go expressed interest in having such applications on their mobile phones: checking bank account balances/transfer funds (35% selected this app); receiving text message alerts from financial institutions (33%); shopping (16%); making wire transfers and stock-trading (9% each)
Source: http://www.harrisinteractive.com/news/allnewsbydate.asp?NewsID=1287
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