Are people worried about privacy and security issues when using mobile devices?

Although mobile providers keep on saying that they'll try very hard to keep customers' privacy and data security, people still con't trust them 100%. According to IT Facts, 66% of cellphone users worry about sharing personal data.

Anxiety about sharing personal data is the biggest barrier to consumer acceptance of mobile banking and commerce (66%), according to Harris Interactive. Additional barriers to adoption: more exposure to fraud and financial scams (63% expressed concern); worry about losing a device containing valuable information (61%); concern about costs (58%); usability (43%), reliability (37%), and speed of wireless network (23%).

Source: http://www.itfacts.biz/66-of-cellphone-users-worry-about-sharing-personal-data/10210

Mobile shopping and mobile bank are two examples, with them, we can see people's trust on mobile devices.

Almost 25% of cellulars phone users with mobile internet access now use their devices to buy goods and services online, near 20% saying they would like to someday use cell phones as a “mobile wallet,” according to Harris Interactive. Smartphone or iPhone users are more likely to “occasionally” use their device to make purchases - 25% said so, compared with 17% of mobile or cellular phone users. 77% of mobile users have “never” made a purchase with their device, compared with 65% of those with smartphones or iPhones.

Source: http://www.harrisinteractive.com/news/allnewsbydate.asp?NewsID=1287

16% of mobile phone owners use mobile bankingSome 16% of mobile phone subscribers already use mobile banking services, and 60% of them use the services at least once a week, the study found, according to Harris Interactive study. Consumers not currently banking or buying on-the-go expressed interest in having such applications on their mobile phones: checking bank account balances/transfer funds (35% selected this app); receiving text message alerts from financial institutions (33%); shopping (16%); making wire transfers and stock-trading (9% each)

Source: http://www.harrisinteractive.com/news/allnewsbydate.asp?NewsID=1287

Although people use mobile banking, but they don't really trust it. According to a survey in May, 2007, 49% of Americans view mobile banking as unsafe. Early adopters are projected to be current mobile Internet users (MIUs), who represent 12% of US adults who own cell phones (approximately 27.8 mln people). 49% of Americans perceives mobile banking to be unsafe, yet analytical review shows that this channel offers important security advantages and minimized risks compared to online banking, Javelin Strategy & Research says.

Source: http://www.itfacts.biz/49-of-americans-view-mobile-banking-as-unsafe/8522

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