Difference between revisions of "Future of Consulting 2020"

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Kiho Lee <br>  
Kiho Lee <br>  
Conor Ruff <br>  
Conor Ruff <br>  
Lidia Sholkova  
Lidia Sholkova <br>
= Background =


== Background ==
Problem owner: Joost Preyde (IT):<br>
 
Quote: "All progress depends on the unreasonable man. <br>


Joost Preyde (IT):<br>
quote: "All progress depends on the unreasonable man. <br>
Education:<br>
Education:<br>
1981-1985 Flight Engineering; 1985-1987 MBA<br>
1981-1985 Flight Engineering <br>
 
1985-1987 MBA <br>
; ;
 
Reading book now: Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It (so we can talk/ask him the most strange questions)
Work:<br>
 
<br>
<br>
<br>
Reading book now: Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It
==Focal Issue==
How will Consulting industry evolve in next 10 years?
 
= Interview Questions =
 
[[Future of Consulting 2020 - Interview Questions & Answers]]
 
= Driving Forces =
 
==Economic Driving Forces==
*[[Global Economic Growth]]  (IT) <br>
*[[Complex Business Environment]] (PD)  <br>
*[[The Role of the Internal Consultant]] (CR) <br>
 
==Societal Driving Forces==
*[[Innovation]] (KL) <br>
*[[Rising need to co-create]] (PD) <br>
*[[Rising Intellectual Power of Emerging Markets]] (LS) <br>
 
==Technological Driving Forces==
*[[Development of ICT, web 2.0]] (IT) <br>
*[[Globalization of companies]] (KL) <br>
*[[Openness of Information]] (CR) <br>
*[[Automation of processes]] (LS) <br>
 
= Research Questions =
 
[[Future of Consulting 2020 - Research Questions]]
 
=Scenarios=
 
==Systems Diagram==
 
[[Future of Consulting 2020 First Draft]]
 
[[Future of consulting 2020 - Final Diagram]]
 
== Short Scenarios Description ==
 
'''Tradition Remains'''<br>
''Current consulting model remains the same''<br>
 
-Fear and validation remain an underlying motivation for hiring consultants<br>
-Relationships and trust continue to drive the consultancy model<br>
-Consultant-client relationship shifts to co-creation for innovation<br>
 
'''Inside Out Innovation'''<br>
''Innovation from within organizations''<br>
 
- Creation of center of excellence + innovation center <br>
- Growing cycle dimishes external consulting <br>
- Attracting top talent to the organizations <br>
 
'''Collective Good Consulting'''<br>
''Open source & free consulting'' <br>
 
- All information in public domain <br>
- On-line collaboration based on non-fee <br>
- Reward through "virtual currency" - promotes free knowledge base <br>
 
'''A Leap Ahead'''<br>
''Move towards e-consulting & automation'' <br>
 
- Commoditization of specific consulting services <br>
- Advancement of ICT and growth of emerging markets <br>
- Replacement of consulting services by machines <br>
 
==  Future of Consulting Scenario Tree ==
[[Future of Consulting Scenario Tree]]
 
== Timelines ==
 
[[Tradition Remains Timeline]] <br>


[[Inside out Innovation Timeline]]<br>


[[Collective Good Consulting Timeline]] <br>


Also: check out David Maister: http://davidmaister.com/articles/24/ for deep perspective on the consulting world.
[[A Leap Forward Timeline]] <br>


history of consulting: http://www.careers-in-business.com/consulting/hist.htm
== Scenario Stories ==


== Interview Questions ==
[[Traditions Remains]]<br>


'''Starting Questions''' <br>
[[Inside Out Innovation]] <br>


1) What keeps you awake at night? <br>
[[Collective Good Consulting]]<br>
2) What do you think are the key uncertainities? <br>
3) What is your dream? <br>
4) What do you think drives the changes in consulting companies today? <br>


'''House of Performance related questions''' <br>
[[A Leap Ahead]]<br>


1) How do you differentiate your firm from other consulting firms and clients? <br>
= Presentation feedback =
2) What is the recent successful project and failure? What caused the differences? <br>
3) How do you maintain delivery quality? <br>


'''Changes within Consulting Industry''' <br>
Like that you ask the audience questions <br>
Like the small vignettes that you used to demonstrate the scenarios ( not sure I know the scenarios) <br>
Like the causal diagram to explain what you were doing <br>
(see how a scenario works, in terms of showing a new world- when Joost said "O my God") <br>
Like the CFO/CEO discussion nice shift <br>
Good to conclude with outline <br>
Perhaps there is another standard scenario in the "normal" consulting space <br>
2nd scenario question should be framed also in terms of the technical challenges to realize this system <br>
Joost was discussing some interesting strategic responses to the challenges that the scenarios raise <br>


1) Do you foresee any change in traditional organization structure of consulting firms? (Hierarchical/Flat/Hexagonal) <br>
= Main Learning Points =
2) Do you foresee any change in pricing model? (Value based pricing as against hour based pricing) <br>
- Investigating Fundamental Business Model of Consulting <br>
3) Do you foresee an emergence of Credit rating agency for consulting firms? (Similar to what we have for banking industry Moody's) <br>
- General Trends of No Value, i.e. tracing the root of the symptom <br>
4) Any change in the business model with more young population? <br>
- Move away from obvious Assumptions <br>
5) Do you foresee a consolidation trend in consulting industry? <br>
6) What is the future of consulting? What areas? (More specifically, where do you see consulting by 2020 and what trends? In which industry do you see the most growth potential by 2020? Why? <br>
7)Can it be like construction industry? One main big one stop shop developer get order and maintain all relationships with the client and outsorce specialized areas for small consulting companies who are experts in specific areas. <br>
8) What is the future of outsourcing for consulting companies, if any? <br>


'''ICT in consulting''' <br>
= Useful Resources =


1) What is the role of ICT in the future of consulting? <br>
Fiona Czerniawska and others on future of consulting:
2) Based on ICT changes, do you foresee any standardization happening in consulting industry? <br>


'''Emerging markets''' <br>
http://davidmaister.com/articles/24/ - David Maister - a deep perspective on the consulting world<br>
http://www.careers-in-business.com/consulting/hist.htm - History of consulting <br>
http://www.managementconsultingnews.com/- Features ideas and tools from leading thinkers, consultants, writers, and marketers<br>
http://www.scottberkun.com/blog/2008/thoughts-on-googles-20-time/ - A look at internal innovation programmes <br>
http://www.youtube.com/watch?v=soYKFWqVVzg - Interesting speech by Marissa Mayer about Google's innovation<br>
http://enrd.ec.europa.eu/app_templates/filedownload.cfm?id=B7288CC2-AAAF-2E2A-742A-040F3A77A56B Pros and cons of internal and external consultants<br>
http://www.time.com/time/business/article/0,8599,1917002,00.html Time article about the history of wikipedia<br>
http://www.zdnet.com/news/open-source-ibms-deadly-weapon/296366 Open source: IBM's deadly weapon<br>
http://www.internetnews.com/dev-news/article.php/3499276 IBM: Open Source is More Than Just Linux<br>
http://www.javaworld.com/community/node/3104 interesting article about starting a business with open source <br>


1) Development of different markets for consultancy? <br>
= Numbers that Matter Presentation =
2) Development of big consulting companies which are non-US and non-European?
[[Deforestation vs adult&drug tax]]

Latest revision as of 09:42, 9 September 2010